Privacy Policy for Pasteur Water Treatment

Effective Date: November 3, 2025

At Pasteur Water Treatment, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and any other details you provide when filling out forms, requesting a free water test, or communicating with us.

Technical Information: IP address, browser type, operating system, and other details collected through cookies or analytics tools to improve your experience.

Service Information: Details about your water system or service requests submitted through our website or during consultations.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and deliver our products and services, including water testing, filtration, and treatment solutions.

To process requests, schedule appointments, and send related updates or reminders.

To improve our website, services, and customer experience.

To send promotional offers or educational updates about water treatment (only if you have opted in).

To comply with legal and regulatory obligations.

3. Data Sharing and Selling Practices

Your personal information will never be sold or shared with third parties for promotional or marketing purposes. We may share your data only in the following situations:

With service providers who perform business functions on our behalf (e.g., billing or customer communication tools) under strict confidentiality agreements.

As required by law or to comply with legal processes.

To protect our rights, property, or safety, or that of our users or the public.

This policy applies universally across all states, including California residents.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytical data. Cookies may gather information such as:

Your browsing preferences to tailor content to your interests.

Website performance and usage metrics to help us improve functionality.

You can disable cookies through your browser settings, but doing so may limit your experience on our website.

5. Your Choices and Rights

Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our messages or by contacting us directly.

Access and Update: You may request access to or correction of your personal information at any time.

Delete Data: You have the right to request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at [email protected]

6. Data Security

We use technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we take reasonable precautions, no system can guarantee complete security. Please notify us immediately if you suspect a data breach.

7. Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from them. If we discover that we have inadvertently collected data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. The updated version will always include the effective date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Pasteur Water Treatment
5925 Carnegie Blvd, Suite 250
Charlotte, NC 28209
📧 [email protected]
📞 (980) 800-3891

Thank you for trusting Pasteur Water Treatment with your personal information. We are committed to maintaining your privacy and ensuring your confidence in our services.